Privacy policy.

Privacy Policy

Last Updated: [Date]

Namiko Shop ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our website www.namikoshop.com or purchase our products (clothing, homewares, tattoos, digital/physical artworks).

1. Information We Collect

We may collect:

  • Personal Data: Name, email, shipping/billing address, phone number, payment details.

  • Order Details: Purchase history, product preferences.

  • Technical Data: IP address, browser type, device information (via cookies).

  • Tattoo Consultations: Skin sensitivities, design preferences (if applicable).

2. How We Use Your Data

Your data is used to:

  • Process orders and deliver products.

  • Communicate about orders, updates, or promotions (with consent).

  • Improve our website and services.

  • Comply with legal obligations (e.g., tax requirements).

3. Legal Basis for Processing (GDPR Compliance)

For EU customers, we process data based on:

  • Contractual necessity (to fulfill orders).

  • Consent (for marketing emails; you may withdraw anytime).

  • Legal compliance (e.g., fraud prevention).

4. Data Sharing & Third Parties

We only share data with:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions.

  • Shipping carriers (e.g., DHL, FedEx) to deliver orders.

  • Legal authorities if required by Hong Kong/EU law.

We never sell your data to third parties.

5. International Data Transfers

  • Data may be transferred outside Hong Kong (e.g., to EU shipping partners).

  • For EU customers, we ensure transfers comply with GDPR safeguards.

6. Data Retention

We retain your data only as long as necessary:

  • Order details: 5 years (for tax/compliance).

  • Marketing data: Until consent is withdrawn.

7. Your Rights

You may:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications.

  • Request data portability (EU customers).

  • Withdraw consent (where applicable).

To exercise these rights, contact us at [Your Email].

8. Cookies & Tracking

We use cookies to:

  • Improve website functionality.

  • Analyze traffic (via Google Analytics).

You can disable cookies in your browser settings.

9. Security

We implement SSL encryption and secure payment gateways to protect your data. However, no online method is 100% secure.

10. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect their data.

11. Changes to This Policy

Updates will be posted here with a new "Last Updated" date.

12. Contact Us

For privacy-related questions:
Namiko Shop
Email: info@namikoshop.com
Address: PO Box 159 Sai Kung Post Office Sai Kung, Hong Kong