Website terms of service.

Last Updated: 16 April 2025

Welcome to Namiko Shop ("we," "us," or "our"). These Terms and Conditions govern your use of our website www.namikoshop.com (the "Site") and any purchases made from us. By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please do not use our Site.

1. General Terms

  • Our Site offers clothing, homewares, tattoos, and digital/physical artworks for sale.

  • You must be at least 18 years old (or the legal age in your jurisdiction) to make a purchase.

  • We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance.

2. Orders & Payments

  • All orders are subject to availability.

  • Prices are listed in Hong Kong Dollars (HKD) and may change without notice.

  • We accept credit/debit cards and other payment methods as listed at checkout.

  • You agree to provide accurate billing and shipping information.

3. Shipping & Delivery

  • We ship worldwide, including to the European Union (EU).

  • Delivery times are estimates and not guaranteed.

  • Buyers are responsible for any customs duties, taxes, or import fees in their country.

  • Risk of loss transfers to you upon delivery.

4. Returns & Refunds

  • Physical items (clothing, homewares) are made to order and are non-refundable unless there is a quality issue (e.g., defects or damage).

  • Digital artworks are non-refundable once downloaded.

  • Tattoo services require a non-refundable deposit.

  • Refunds for eligible issues will be processed in accordance with the Hong Kong Sale of Goods Ordinance.

5. Digital Products

  • Digital artworks are for personal use only unless a commercial license is purchased.

  • Redistribution, resale, or unauthorized commercial use is prohibited.

6. Tattoo Services

  • Tattoo designs are custom and may require consultations.

  • A non-refundable deposit is required to secure appointments.

  • Clients must follow aftercare instructions provided. Namiko Shop is not liable for complications due to improper aftercare.

  • We are not liable for allergic reactions; clients must disclose sensitivities before the session.

7. Intellectual Property

  • All content (logos, designs, text, images) on our Site is owned by Namiko Shop and protected by copyright.

  • Unauthorized use, reproduction, or resale is strictly prohibited.

8. User Conduct

  • You agree not to misuse the Site (e.g., fraud, hacking, spam).

  • Accounts and orders may be terminated for violations.

9. Limitation of Liability

  • We are not liable for indirect damages (e.g., lost profits) arising from Site use.

  • Our maximum liability is limited to the purchase price of the product.

10. Data Protection (GDPR Compliance for EU Customers)

  • For customers in the European Union (EU), we comply with the General Data Protection Regulation (GDPR).

  • Personal data is collected only for order processing and will not be shared unlawfully.

  • You have the right to request access, correction, or deletion of your data. Contact us at info@namikoshop.com.

11. Governing Law & Disputes

  • These Terms are governed by the laws of Hong Kong SAR, including the Hong Kong Sale of Goods Ordinance.

  • Any disputes shall be resolved through negotiation, or if unresolved, in the courts of Hong Kong.

12. Contact Us

For questions, contact:
Namiko Shop
Email: info@namikoshop.com
Address: PO Box 159 Sai Kung Post Office, Sai Kung, Hong Kong